Our Legal DutyWe are
required by applicable federal and state law to maintain the privacy of
your health information. We are also required to give you this Notice
about our privacy practices, our legal duties, and your rights concerning
your health information. We must follow the privacy practice that is
described in this Notice while it is in effect. The Notice takes effect
4/14/03 and will remain in effect until we replace it.
We reserve the right to change our privacy practices and the terms of
this Notice at any time, provided such changes permitted by applicable
law. We reserve the right to make change in our privacy practices and the
new terms of our Notice effective for all health information that we
maintain, include health information we create or receive before we make
changes. Before we make a significant change in our privacy practices, we
will change this Notice and make the new Notice available upon request.
You may request a copy of our Notice at any time. For more information
about our privacy policies, or for additional copies of this Notice, you
may contact us using the information listed at the end of this Notice.
Uses and Disclosures of Health Information
We use disclosed health information about you for treatment, payment,
and healthcare operations. For example:
Treatment: We may use and disclose your health information to a
physician and/or other healthcare provider providing treatment to you.
Payment: We may use and disclose your health information to obtain
payment for services we provide to you.
Healthcare Operations: We may use and disclose your health information
in connection with our healthcare operations. Healthcare operations
include quality assessment and improvement activities, reviewing the
competence or qualifications of healthcare professionals, evaluating
practioner and provider performance, conducting training programs,
accreditation, certification, licensing or credentialing activities.
Your Authorization: In addition to our use of your health
information for treatment, payment or healthcare operations, you may give
us written authorization to use your health information or to disclose it
to anyone for any purpose. If you give us an authorization, you may
receive it in writing at any time. Your revocation will not affect any use
or disclosure permitted by your authorization while it was in effect.
Unless you give us a written authorization, we cannot use or disclose your
health information for any reason except those described on this Notice.
Your Family and Friends: We must disclose your health information
to you, as described in the patient rights section of this Notice. We may
disclose your health information to a family member, friend, or other
person to the extent necessary to help with your healthcare or with
payment for your insurance, but only if you agree that we may do so.
Persons Involved in Care: We may use or disclose your health
information to notify or assist in the notification of including,
identifying or locating a family member, your personal representative or
another person responsible for your care, or your location, your general
condition, or death. If you are present, then prior to use or disclosure
of your incapacity or emergency circumstances, we will disclose health
information based on a determination using our professional judgment
disclosing only health information that is directly relevant to the
person’s involvement in your healthcare. We will also use our professional
judgment and our experience with common practice to make reasonable
inferences of your best interest in allowing a person to pick up filled
prescriptions, medical supplies, x-rays, or other similar forms of health
information.
Marketing Health Related Services: We will not use your health
information for marketing communications without your written
authorization.
Required by Law: We may use or disclose your health information
when we are required to do so by law.
Abuse or Neglect: We may disclose your health information to
provide appropriate authorities if we reasonably believe that you are a
possible victim of abuse, neglect, or domestic violence or crime. We may
disclose your health information to the extent necessary to avert a
serious threat to your safety and health or to those around you.
National Security: We may disclose your health information to
military authorities under certain circumstances. We may disclose your
health information to authorized federal officials as required for lawful
intelligence, counterintelligence, and other national security activities.
We may disclose to correctional institution and law enforcement official
having lawful custody of protected health information of inmate or patient
under certain circumstances.
Appointment Reminders: We may use or disclose your health
information to provide you with appointment reminders, such as: voicemail
messages, postcard or letters.
Patient Rights:
Access:
You have the right to look at or get
copies of your health information, with limited exceptions. You may
request that we provide copies in a format other than photocopies. We will
use the format that you request unless we cannot practically do so. You
must make a request, in writing, to obtain access to your health
information. You may obtain a form to request by using the contract
information listed at the end of this Notice. We will charge you a
reasonable cost-based fee for expenses such as copies and staff time. You
may also request access by sending a letter to the address at the end of
this Notice. If you request copies, we will charge you $____ for each
page, $____ per hour for staff time to locate and copy your health
information, and postage if you want the copies mailed to you. If you
request an alternative format, we will charge a cost-based fee for
providing your health information in that format. If you prefer, we will
prepare a summary or an explanation of your health information for a fee.
Contact us using the information listed at the end of this Notice for a
full explanation of our fee structure.
Disclosure Accounting: You have the right to receive a list of
instances in which we and/or our business associates disclosed your health
information for purposes, other than treatment, payment, healthcare
operations and certain other activities, for the last six years, but not
before April 14, 2003. If you request this accounting more than once in a
12-month period, we may charge you a reasonable cost-based fee.
Restriction: You have the right to request that we place additional
restrictions on our use or disclosure of your health information. We are
not required to agree with these additional restrictions, but if so, we
will abide by our agreement (except in an emergency)
Alternative Communication: You have right to request that we
communicate with you about your health information by alternative means or
to an alternate location. You must make a request in writing. Your request
must specify that alternative means or location and provide satisfactory
explanation of how payments will be handled under the alternative means or
location to your request.
Amendment: You have the right to request that we amended your
health information. This request must be in writing and it must explain
why the information should be amended. We may deny your request under
certain circumstances.
Electronic Notice: If you receive this Notice on our web site or by
electronic mail (e-mail), you may be entitled to receive this Notice in
written form.
Questions and Complaints
If you want more information about our privacy practices or have
questions or concerns, please contact us.
If you are concerned that we violated your privacy rights or you
disagree with a decision that we made about access to your health
information in response to a request, you made to amend or restrict the
use or disclosure of you r health information or to have us communicate
with you by alternative means or at alternative locations, you may
complain to us using the contact information listed at the end of this
Notice. You may also submit a written complaint to the U.S. Department of
Human Services. We will provide you with the address to file your
complaint with the U.S. Department of Health and Human Services upon
request.
We support your right to your health information. We will not retaliate
in any way if you choose to file a complaint with us or with the U.S.
Department of health and Human Services.
Contact Office: Heidi
Noonan at The Sports and Rehab Clinic
Telephone: (802) 253- 5694
Fax: (802) 253-5697
Address: PO Box 3421,
Stowe, VT 05672